TikTok, behind the fun hides a “toxic” work culture. Former Employees: “Symptoms of Burnout, Confidentiality and Stress”

If I knew who I’m working for tik tok It’s going to cost me a lot, I can’t stand it never accepted Action: “I” June 2020 She was going to run away.” And the November 2021when Melody ChuPrevious Senior Product Manager, it was decided to leave the American unit of the Chinese company after only a year and a half. Among the many professional experiences featured on his resume – Facebook, Nextdoor and Roblox – were “The most difficult. understand Chu sacrifice Personnel required by the company. During the period of activity, it happened that she worked more than 60 hours a weekTough pace to maintain. It is not surprising that a product manager experiences some symptoms from Burnt (sleep deprivation, paranoia, nervous breakdown and weight loss), complained by many employees of multinational technology companies, such as Amazon And the Half. contexts in whichhustle culture, a way of life in which the profession is seen as the main experience of self-realization, while feelings and self-care are confined to the margins of existence. a the culture specific work”toxic” From Sloan management reviewa business magazine published by Massachusetts Institute of Technology. So bad that it counts as one of the reasons.”big resignation‘, the recent phenomenon that has seen a large number of people leave their jobs voluntarily.

Aim to the max – born in 2016In a few years, TikTok has gone beyond the scope of billion usersconquer Generation Z – Most users are between 16-24 years old – and billing 4 billion dollars in 2021. Success is also confirmed by statistics Download Last year: 1 of the 10 most downloaded apps. However, nothing happens by chance: what at first glance appears to be an innovative space for Transformation collective skins Exploit and violation of rights. according to philosophy Elon MuskNo one has changed the world by working only 40 hours a week. Byte Dance The Chinese company you acquired November 2017 musically To get a number of about a billion, standardize it August 2, 2018 to the app tik tok Take this warning literally. Some former employees of his US unit, based Los AngelesDuring their time with the company they averaged 85 hours of meetings weekly and had to devote extra time to complete their work.” Testimonials I collected The Wall Street Journal In a recent investigation, they deplored the pressure being put on all employees who maintain the platform.

Skeletons in the closet – There is one ideological kinship Among some of the top technologies, starting with motivational slogan of its founders. TikTok borrows some of its methodology from Amazon – She reads the New York daily – also famous for its culture work requires. TikTok executives regularly tell employees:It’s always the first day‘, repeating a common phrase like Jeff BezosAmazon Head of EncouragementCooperat and avoidComplacencyDon’t bask in goals achieved, but strive to push your limits, seizing every moment to be productive. Unwritten law swirls within the offices of ByteDance. Like other companies in the tech sector, these are business environments in which to beCooperat It is presented as The effective solution To the ills of society, but the dark side in it is hidden. there Sloan management review Explain how to meet those who decided to work in an innovative company “timetables more longAnd the rhythms work more fast he is one poor balance between work and life SpecialTo all this we must add the difficulty of escaping from this. yoke: “One of the social network employees – continuing to investigate the Wall Street Journal – said he persuaded his boss to avoid him night function Only after sharing results from a medical lab shows a possible case fatalThere are also forms performance awe Approaching self-harm: “An employee said she felt such pressure during TikTok meetings, that she felt such pressure hemorrhage In the trouser Instead of apologizing for taking absorbent“.

Be sincere and clear – We encourage a culture Transparency Born in ResponseWe are committed to building a platform and business that allows our community and our employees to thrive,” a TikTok spokesperson said. To add to the official press release dose i Morey’s souvenir Carved on the walls of “The Happiest Place on the Internet”: “Be sincere and clear“,”Be open and humble“,”Be tough and braveBut, according to the testimonies of those who read these letters every day, it was not so prevalent in the work environment. Serenity and the Confidenceas much as Worry And the Distrust. Babel MartinezPrevious Account manager To announce the TikTok sales, he told reporters about the episode where he was “told Do not share data with lower-level staff.” A clear sign, so much so that Martinez himself translated it with a jewel expression: “We don’t trust youChinese social network, to prevent competitors from accessing important information, “do not let employees a Organizational Chart It prevents them from creating and sharing their own products,” he says The Wall Street Journal. However, while maintaining a high level of confidentiality in the short term can lead to stabilization of the social structure, worry And the frustration She has the upper hand when projects and Expedition It takes longer times. Months ago, she says, some former employees told members of the HR and Finance team in my office New York They did not know that there are separate teams that perform the same functions in CaliforniaAs if this were not enough, there are also those who have had to find out the identity of their colleagues on the Internet. Jimmy Lim Yin Yina former employee in Singapore who quit after four months,” when he received emails from colleagues, he searched for them on LinkedIn To understand which team they were part of.”

cultural distances – United State And the China They are separated by thousands of kilometers. Distance is not only physical, but also temporary: 15 hour time zone. When a TikTok employee in Beijing wakes up to start the work week, his American colleague in Los Angeles finished the previous day’s lunch a few hours earlier. And no matter how much the Internet has been able to bring people living on different continents together, time will always be hesitant to have such an effect. But nothing is impossible for TikTok: “Some former US employees – they continue to investigate – said to be involved in it. virtual meetings With Beijing managers, they often had to start the work week there Sunday afternoonWhich corresponds to Monday morning in China.” Difficult and tense meetings, during which American colleagues also saw a flow under their eyes Leaves I wrote in Chinese. To translate it, they relied on “programs that are not always able to understand the nuances.” In the November 2021ByteDance decided to reform the policy transformations Hard Work: Abandoning Formula 9-9-6i.e. from 9 to 21 for 6 days a week, to adopt “1075’, 10 to 19 for 5 days a week. A more dignified variant, if only applied. The Wall Street Journal notes that “many employees say longer hours remain the expectation.” Moreover, with exceptional pay up to three times The pay normal, new Policies It is likely to cause the opposite effect. He said in the words of a user WeiboChinese Twitter, “If everyone around you stays in the office, it will be difficult to get home on time.”

pressure function – The literal translation isWork pressureIn other words, the most innovative technology companies can count on an ongoing job offer:reserve army“Consisting of Alumni They are eager to decorate their resumes with new and prestigious experiences. Employers exploit the aspirations of young people to demand extraordinary effortsknowing that when fruit New recruits will be dropped, and can be replaced. Although it belongs to another sector – management consulting – it is Strategy ConsultantAnd the Peter CohanHe described this dynamic well: “Once it is set, Consulting company Requires semi-constant customer trips and business weeks 80 hours. After a few years, most of the new recruits ran out and failed to reach the partner position. However, the prestige of working in these companies and the skills developed make them valuable to other employers. The new graduates So they keep drumming up these studies.” L ‘up or out policy It is a company policy under which employees, under a contract, have a predetermined period of time to reach a certain level of progress, under penalty of dismissal. Byte Dance resort to a similar method. According to the former workers, “TikTok often has multiple teams working on the same project, and you pit them against each other to see who can get it done faster.” In theory, “This tactic is intended to advance employees to work more quickly Possible, “but” some former employees said it nourishes Paranoia lag behind colleagues, or frustration When their projects do not see the light of day.”

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